Jeff Clark wrote: Here's a 2015 Amazon review from an iFly user. He had to remove the helper app, contrary to Dual's instructions, for it to work with iFly.
http://www.amazon.com/review/R1Q45F8B1TL55A
Yes, the helper app might be the culprit. Restarting the Droid device would shut down the helper app, which might be the reason it only works after a device shutdown. I think this is the most likely theory so far. Thanks Jeff, I hope you are right.