extending subscription - iFly GPS for iPad

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extending subscription

1/5/2018 1:00 PM

Walter

Joined: 7/8/2009

Posts: 2778

Re: extending subscription

Can you check your app version? Menu -> About -> Version & Contact

Walter Boyd
President, Adventure Pilot

1/5/2018 1:09 PM

paul anton

Joined: 2/22/2011

Posts: 42

Re: extending subscription

Version 10.1.25 7/26/2017

Paul Indian Hills Airpark Salome, AZ

1/7/2018 12:43 PM

Ray Phillips

Joined: 9/28/2013

Posts: 104

Re: extending subscription

Same version and date for mine. I could not buy the extended subscription from the app, renewed over the phone.

1/8/2018 4:10 PM

Walter

Joined: 7/8/2009

Posts: 2778

Re: extending subscription

I apologize for the trouble, I'm not sure what the problem is. If you duplicate this again, please go ahead and send a bug report, even if you don't see the Purchase Log file. I have loaded this as a bug in our system, and we'll try and get it resolved. FYI, we are still seeing a lot of iOS subscriptions coming through, so whatever this error is it's not affecting every device.

Until we get this fixed, you can either call us, 888-200-5129, or go to our online store: https://www.iflygps.com/Store/subscriptions to purchase a data subscription.

Thanks!
Walter

Walter Boyd
President, Adventure Pilot

1/11/2018 3:11 PM

Ray Phillips

Joined: 9/28/2013

Posts: 104

Re: extending subscription

My iPad displayed the problem and is about 5 years old.

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