Walter, I've been in contact with customer support for the past few weeks, I've only posted to this forum out of desperation. I have followed every suggestion that customer support has instructed me to do. There are two unanswered emails and I figured no one at your company cared about this problem anymore.
I have tried the procedure you've laid out. I've swapped adapters, checked com port settings, checked the wiring and disconnected the WiFi to all but the Skyradar. Flight after flight, same result. I've photographed in-flight the missing com port and "no devices found" message to help support figure out the problem.
I bought the iFly720 July of 2012. I've had the same configuration since day one, Skyradar and iFly serial adapter driving a Trutrak A/P which was working fine up until February.
Tom