Disappearing approach plate - iFly General Discussions

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Disappearing approach plate

7/28/2016 10:01 AM

Charalambos Cleanthous

Joined: 7/21/2012

Posts: 47

Disappearing approach plate

Greetings.
On my last two IFR flights I have had an approach chart "white out". I am using IFly on a Samsung Tab A 9.7". Here's what I am doing. I have several approaches pinned and call them up as I need them. At some point, when I tap on the approach plate, the screen goes blank. If I tap on "Back to map", the map reappears but I still cannot get the approach plate. I have to shut down the app and then everything's okay until the next time this sequence happens on the same flight. I don't know if it's something I am doing or something else. Any ideas?
Cheers,
Charlie

7/28/2016 10:11 AM

Walter

Joined: 7/8/2009

Posts: 2778

Re: Disappearing approach plate

Nothing you are doing should cause this. If you can re-create the issue, then send a bug report (Menu / About / Send bug Report / Use Default) this will give us a detailed log of your session and may show us what is happening.

Thanks for reporting!

Walter

Walter Boyd
President, Adventure Pilot

7/28/2016 11:51 AM

Charalambos Cleanthous

Joined: 7/21/2012

Posts: 47

Re: Disappearing approach plate

Thanks, Walter. I have emailed the log from yesterday evening's flight when I last had the issued.
Cheers,
Charlie

8/5/2016 2:04 PM

Charalambos Cleanthous

Joined: 7/21/2012

Posts: 47

Re: Disappearing approach plate

Hi Walter.

I reproduced the same problem several times on the ground. I have six approaches pinned. Then I loaded the (KSFF) takeoff minimums. I press the next page button to get to the Spokane minimums. On several attempts, the program simply blanks out after several clicks. I can get back to the map, but not the takeoff minimums. When I try to access one of the pinned approaches, the IFly opening graphic shows up! I also tried leaving it alone for several minutes to see if it would reset itself, no avail.

I hope this helps.

Cheers,
Charlie

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